Most published PPC benchmarks come from US averages or global aggregates that paper over real Canadian-market variance. We aggregated CPC and conversion-rate data across member agencies' Canadian client portfolios for the past two quarters — roughly 200 active accounts — and the picture is meaningfully different from what marketers planning Canadian budgets typically reference.

CPCs by vertical (CAD, Google Search, Canadian geo)

Conversion rates that we actually see

Service businesses (legal, dental, home services) typically see 1.5 to 4 percent conversion rates from search-ad clicks to leads, with strong landing-page work pushing the upper end. B2B SaaS lead capture sits at 0.8 to 2.5 percent for cold traffic on category terms. E-commerce conversion rates vary the most, 0.5 to 4.5 percent depending on AOV, brand strength, and free-shipping threshold positioning. Mobile conversion rates lag desktop by 25 to 40 percent in most verticals — relevant in Canada where mobile traffic share is high.

What moves these numbers

Geo-tightening from province-level to metro-level cuts auction noise and typically reduces effective CPC. Value-based bidding tied to CRM-uploaded conversion values outperforms bid-by-conversion-count, especially in B2B. Negative-keyword discipline is the single most-neglected lever in the audits we run; aggressive negatives still show 15 to 25 percent improvement in qualified-lead rate in untouched accounts. Performance Max performs unevenly — protected exact-match search campaigns continue to beat all-in PMax for most service-business advertisers we observe.

Infographic of Canadian PPC CPC benchmarks by vertical: legal, dental, home services, B2B SaaS, e-commerce

Caveats on the numbers

These are observed averages from member-agency portfolios, not statistically-rigorous market-wide measurements. Industry-published benchmarks like the WordStream Google Ads benchmark report and similar provide adjacent reference points, though they're typically US-centric and don't break down Canadian markets. Treat our numbers as directional. Member agencies pricing client retainers should benchmark against actual same-vertical Canadian accounts when available, in alignment with our Honest Representation standard on outcome expectations.

Published by CanadianInternetMarketingAssociation.com, 10 May 2026. Benchmarks are aggregated observations from member-agency client portfolios; specific accounts vary widely.

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